![]() No customer will be permitted to initiate service until all past due balances from previous services are paid in full.Ĭustomers may pay for services in one of the following manners: If left unpaid, a final balance will be transferred to another active service in the customer’s name, if available. The customer remains responsible for payment of these services until termination is requested and the final bill is paid. Accounts not paid within twenty (20) days following the bill due date will be deemed delinquent and charged a penalty.īy applying for water and sewer services with the Department of Utilities, the applicant agrees to pay for these services as billed. ![]() If an account is carrying an unpaid balance, current charges will be added to the unpaid amount. Payment is due approximately twenty (20) days following the date of the bill. Please see City Code Sections 51.315-321 for current sewer rates and Section 52.037 for current water rates.Ĭustomers participating in the City of Quincy Garbage Tote Program will be charged for services monthly on their water bill. Bills are generated by districts based on the service address.Īll charges for service are set by City of Quincy ordinance and will be reviewed and adjusted as needed by the Quincy City Council. Current customers in good standing that are switching the location of service will not be required to pay an Activation Fee.Īll utilities customers are billed monthly for both water and sewer use. The City of Quincy Department of Utilities reserves the right to verify any or all information provided through the application process.įirst-time applicants and customers who are re-applying for water and/or sewer service after a period of inactivity will be required to pay a Customer Activation Fee. Once service has been initiated, it is the responsibility of the customer to inform the Department of Utilities of any changes in information provided on the application of service. The customer activation fee payment is also required before water service is initiated.īy signing the application for service, the applicant assumes responsibility for all charges at the service address and agrees to allow access to any water meter(s) located on the property. Persons acting as a legal representative on behalf of an applicant must provide Power of Attorney or Executor documents for proof of appointment.Īpplicants who have failed to pay for previous services provided by the City of Quincy will be required to pay all past due amounts before water service is initiated. ![]() If a lease is not available, the property owner will be required to sign a consent form verifying that the applicant is the tenant at that service address. Forms of secondary identification that may be used include Social Security cards, credit cards and student identification cards.Īpplicants who are tenants at the service address must provide a copy of their current lease, as well as the property owner’s name, address and telephone number. valid driver’s license, state issued identification card, passport, and FOID card). ![]() The applicant must provide two (2) forms of identification, one (1) of which must be photo identification (e.g. Password to be used by persons wishing to inquire about the account. Mailing address if different from the service addressĦ. Names of all adults living full time at the service addressĥ. Location of where water service is to be provided (i.e., the service address)Ģ. First time applicants with the City of Quincy Department of Utilities must apply in person atĪpplicants for water service are required to complete a written application containing the following information:ġ.
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